Contrato do usuário

(as amended on November 1, 2025)

Terms and Definitions

Website – the Internet resource (including all levels of the domain deliver-2.com and its subdomains, as well as the mobile version and other applications), the management of which is carried out by the Administration on legal grounds. The domain name deliver-2.com is used by the Company on legal grounds under a general power of attorney issued by the individual – the owner of the domain name, in accordance with the legislation of the Russian Federation.

Website Administration – Limited Liability Company "LILTREZHER" (LLC "LILTREZHER", Taxpayer Identification Number (INN) 6910024942, Primary State Registration Number (OGRN) 1226900004407, legal address: 171506, Tver Region, Kimrsky District, Kimry, Volodarsky St., 17, Unit 3, e-mail: liltreasurecompany@yandex.ru, tel.: +7 981 146-62-18), which exercises general management, technical and organizational support for the functioning of the Website, as well as management of its content and services. The terms "Company", "We" (in relation to the Administration) and "You" (in relation to the User) may also be used in the text of the Agreement.

User – a legally capable individual or a duly authorized representative of a legal entity who has visited the Website and/or uses the Website and its Services.

Website Services – functionalities, services, and utilities provided to Users on the Website by the Administration, including but not limited to: viewing legal news and articles published on the Website, obtaining (including purchasing) legal document templates, access to analytical materials in the field of law and regulation, access to a feed of published court decisions, use of the legal services marketplace (including online purchase of document templates, advisory services, and subscription registration), subscription to informational newsletters, use of the user's personal account, and other capabilities available on the Website.

Personal Account – a personalized section of the Website accessible to a registered User, containing information about the User and allowing them to manage profile settings, subscriptions, order history, saved materials, and other Website functions available to registered Users.

General Provisions

2.1. This User Agreement (hereinafter referred to as the "Agreement") establishes the rules and conditions for using the Website and its Services, and also defines the rights and obligations of the User and the Website Administration. The current effective version of the Agreement is always available on the Website. The Administration has the right to unilaterally change the terms of the Agreement at any time by posting a new version on the Website. The new version comes into force from the moment of its publication on the Website. The Administration recommends that the User regularly check the terms of the Agreement for changes. If the User does not agree with any provisions of the Agreement or does not have the legal right to conclude it, they must immediately cease using the Website. Continued use of the Website after amendments to the Agreement or the Privacy Policy constitutes the User's consent to their new version.

2.2. In accordance with Articles 435 and 437 of the Civil Code of the Russian Federation, this Agreement is recognized as a public offer of LLC "LILTREZHER" addressed to an indefinite number of persons. The full and unconditional acceptance of this offer in accordance with Article 438 of the Civil Code of the Russian Federation is the User's performance of actions expressing the intention to use the Website and its Services. In particular, such form of acceptance includes any actual use of the Website: visiting web pages, interacting with the Website interface, placing and submitting orders or requests, using widgets or chatbots, registering a Personal Account, as well as any other use of the Website's functionalities. From the moment of acceptance of this Agreement, the User is considered to have acceded to it in accordance with Article 428 of the Civil Code of the Russian Federation (as a contract of adhesion) under the stated conditions.

2.3. Use of the Website constitutes the User's full and unconditional agreement with all terms of this Agreement without any exceptions or reservations. If the User does not agree with any provision of the Agreement or does not have the legal right to accede to it, they must immediately cease using the Website.

2.4. The Website is intended for informational and commercial use primarily by Users from BRICS countries (Brazil, Russia, India, China, South Africa), however, access to the Website is not geographically limited. The User may use the Website from any region subject to compliance with this Agreement and applicable legislation. The User is responsible for complying with all applicable laws when using the Website, including the legislation of the state of which they are a citizen or resident. If the User is not a citizen of the Russian Federation, the Company is guided by the applicable legislation of the User's country, provided it does not contradict the legislation of the Russian Federation.

2.5. The User has the opportunity to use the main functions of the Website without registering an account. In particular, access to open informational materials (legal news, articles, reviews, document samples, etc.) may be provided without prior registration. However, certain functions and Services of the Website (for example, access to a personal Personal Account for using extended features, placing orders, viewing transaction history, managing subscriptions, receiving special offers, etc.) require the User to complete the registration procedure on the Website with the creation of unique credentials (login and password).

2.6. This Agreement applies to all methods and forms of using the Website, including via any devices (personal computers, laptops, tablets, smartphones, etc.), as well as through programs and interaction tools provided by the Administration and integrated with the Website, such as mobile applications, widgets, and chatbots (including the Company's official bot in messengers, if available). The User's use of these tools and applications within the scope of their provided capabilities is considered use of the Website and is fully governed by this Agreement.

User's Rights and Obligations

3.1. Compliance with Legislation and the Agreement. The User undertakes, when using the Website, to comply with the requirements of this Agreement, as well as the norms of the current legislation of the Russian Federation and other applicable legal norms.

3.2. Provision of Accurate Data. The User undertakes to provide only current, complete, and accurate information about themselves (and/or the represented legal entity) when using the Website. When filling out any forms on the Website (including the account registration form, order or service request form, posting an advertisement for providing legal services, etc.), the User confirms the correctness and relevance of the provided information.

3.3. Legality of Information Transfer. The User guarantees that all data (including personal data) entered by them on the Website or otherwise transmitted to the Administration in the process of using the Website belongs to them personally, or the User has obtained all necessary permissions and consents from the relevant data subjects. The User is prohibited from posting personal data of third parties on the Website without their permission.

3.4. Account Registration and Security. In case the User completes registration on the Website and creates a Personal Account, they are responsible for the security of their credentials (login and password). The User undertakes not to disclose or transfer their credentials to third parties. Any actions performed under the User's account are considered performed by the User themselves, unless proven otherwise. The User undertakes to immediately notify the Administration of any case of unauthorized access to their account or loss of password and to change the password in such a situation.

3.5. Restrictions When Using the Website. The User is prohibited from performing actions that may disrupt the normal operation of the Website and the Services provided on it. In particular, the User undertakes not to attempt to bypass technical restrictions, not to interfere with the Website's software or servers, not to perform automated data collection from the Website (scraping) without permission, not to distribute malware, spam, or other unwanted information using the Website, and not to take other actions that could harm the Website, the Administration, or third parties.

3.6. Inadmissibility of Unlawful Content. When using the Website (including when sending messages through feedback forms, posting comments, reviews, advertisements, or other materials), the User undertakes to refrain from posting information and materials that violate the requirements of Russian legislation or norms of international law; contain threats, defamation, insults, or deliberately false information; promote violence, extremism, incite racial or religious hatred; contain pornographic or erotic materials; violate the rights of third parties (including intellectual property rights); contain calls to commit illegal actions, etc. The Administration reserves the right to remove any content violating the specified requirements without warning the User.

3.7. User's Responsibility. The User independently bears responsibility for any actions performed by them on the Website or using the Website, as well as for the consequences of such actions. In case of violation by the User of the provisions of this Agreement or legal requirements, they may be held liable as provided by law and this Agreement. The User undertakes to fully compensate for losses and damages caused to the Website Administration or third parties as a result of the User's culpable actions, including, but not limited to: damages from unlawful use of Website materials, from unauthorized access to another's account, from posting prohibited information, as well as fines or compensations paid by the Company in connection with such actions of the User. The amount of damages to be compensated is determined in the actual amount incurred, documented, and may be recovered in court.

3.8. User's Rights. The User has the right to use the Website and the Services provided on it in accordance with their intended purpose and the terms of this Agreement. In particular, the User has the right to:

- freely view materials posted on the Website (news, articles, analytical reviews, and other published information), familiarize themselves with descriptions of offered legal services, document templates, subscription terms, and other reference information;

- place and submit through the Website applications and orders for the purchase of document templates or obtaining advisory services, as well as post using the Website's tools their own offers (advertisements) for providing legal services, providing for this purpose reliable and complete information necessary for providing the relevant services;

- upon account registration – gain access to additional Personal Account capabilities (order and transaction history, saving data for autofilling forms, personal offers for registered clients, etc.);

- contact the support service or representatives of the Administration via the contacts indicated on the Website (phone, email, etc.) for consultations, reference information about the Website's operation, status of submitted applications or orders, and other issues related to the Website's activities;

- refuse to use the Website and unilaterally terminate this Agreement by ceasing to use the Website, provided that all obligations undertaken are fulfilled and all settlements (if any arose under separate service contracts) are settled.

3.9. Additional Consumer Rights. If the User is an individual acquiring services exclusively for personal, family, or household needs (i.e., acting as a consumer within the meaning of consumer protection legislation), the relations under this Agreement are governed by the provisions of Russian consumer protection legislation. Such Users have the right, in case of violation of their rights, to use the methods of protection provided by law, and this Agreement does not diminish the consumer rights established by law.

Rights and Obligations of the Website Administration

4.1. Ensuring Website Operation. The Administration makes necessary efforts to maintain proper operability and availability of the Website. In case of technical malfunctions, failures, or errors in the Website's operation, the Administration strives to promptly eliminate them (provided that the elimination is within the competence and resources of the Administration). The Administration reserves the right to restrict access to the Website for the necessary time for maintenance, updates, or improvements of the Website, notifying Users of such restriction in advance if possible.

4.2. Consideration of Appeals and Applications. The Administration undertakes to consider in good faith orders, applications, requests, and other appeals received from Users, submitted through the Website functionality or using contact details indicated on the Website. After receiving an order or request from a User, the Administration (authorized employees of the Company) contacts the User via the provided contact details (phone, email, etc.) within a reasonable time if necessary to clarify details, provide consultation, confirm conditions, and further organize service provision or order fulfillment. User appeals and questions received via feedback channels (phone, email, etc.) are considered by the Administration, and responses are provided within the timeframes stipulated by internal regulations or current Russian legislation (if applicable).

4.3. Data Confidentiality. The Administration undertakes to maintain confidentiality and ensure the protection of Users' personal data in accordance with Section 6 of this Agreement and the current Privacy Policy. Employees and engaged persons who have access to Users' personal data are obliged to adhere to the confidentiality regime and not disclose such data to third parties without legal grounds.

4.4. Modification of Functionality and Services. The Administration has the right at any time to upgrade or change the Website, add or remove functionalities, Services, sections, information blocks, as well as discontinue the provision of individual Services. Such changes may be made without prior notice to the User. If the disabling of a particular service affects transactions previously made by the User or otherwise affects their rights, the Administration strives to notify affected Users (e.g., via a message in the Personal Account or by email).

4.5. Establishment of Limitations. The Administration has the right to establish rules and limitations for Users regarding the use of individual Website Services, which may concern the maximum number and volume of transactions performed, frequency of Service use, allowable volume of data provided by the User, etc. Information about current limitations is communicated to Users by publishing relevant information on the Website (e.g., as explanations on order placement pages, advertisement posting pages, or in the "Help/FAQ" section). The User undertakes to comply with the introduced limitations. The Administration may also restrict access of certain categories of Users to specific services (e.g., some functions may be available only to registered Users or only to Users from certain regions, etc.).

4.6. Suspension and Blocking of Access. The Administration has the right to deny the User access to the Website and its Services, as well as block or restrict access to the User's Personal Account in case of violation by the User of the terms of this Agreement or legal requirements. These measures may be taken by the Administration without prior notice to the User[1]. Blocking or restricting access may be temporary (for the period of clarifying circumstances or eliminating violations) or permanent, at the discretion of the Administration.

4.7. Moderation of User Content. If the Website provides the ability for Users to place any content (e.g., comments, reviews, advertisements, file attachments, article publication, etc.), the Administration reserves the right to pre-moderate (check) such content before publication, as well as subsequently delete content that does not comply with the Agreement terms or legal requirements. The Administration is not obliged to provide the User with reports or explanations of the reasons for rejection or deletion of their materials, but if possible, may inform the User of the committed violation and ways to rectify it.

4.8. Collection of Information About Users. The Administration has the right to collect, process, and analyze anonymized information about Website traffic and User actions on the Website. Such data (e.g., visit statistics, number of applications, behavioral metrics, etc.) are used to improve the Website's operation, develop Services, marketing and statistical analysis, and other lawful purposes. Regarding Users' personal data, the Administration acts in accordance with Section 6 of this Agreement and the Privacy Policy. Furthermore, the Administration has the right to retain correspondence or other User appeals sent through the Website (e.g., support requests) for the purposes of quality control and dispute resolution.

4.9. Engagement of Third Parties. The Administration has the right to engage third parties (partners, contractors) to perform this Agreement, ensure the functioning of the Website, and provide services to Users (e.g., for hosting, IT support, processing online payments, delivering notifications, providing certain legal services, etc.). In doing so, the Administration bears responsibility for the actions of the engaged parties to the User as for its own actions, within the limits established by this Agreement and legislation.

Intellectual Rights and Use of Materials

5.1. Protected Objects of the Website. All objects placed on the Website, including design elements, textual materials, articles, reviews, graphic images, photographs, videos, illustrations, software code, databases, know-how, the trade name and commercial designation "Deliver-2.com", Company logos, trademarks and service marks, other intellectual property objects, as well as the content and design of the Website as a whole, are protected by current legislation (including copyright and trademark legislation). Exclusive rights to the specified objects belong to the Website Administration and/or other right holders (in case such objects are placed on the Website under a license or agreement with the right holder).

5.2. Limitation of User's Rights. This Agreement does not grant the User any property rights to intellectual property objects of the Administration or third parties placed on the Website. The User is granted only a limited right to use the Website and its Services for personal non-commercial purposes in accordance with the terms of this Agreement. The User is not entitled, without prior written permission of the right holder (the Administration or another authorized person), to reproduce, copy, modify, distribute, publicly display, make publicly available, sell, lease, or otherwise use outside the scope of the Website's functionalities any protected results of intellectual activity contained on the Website. As an exception, temporary reproduction of Website materials in computer memory for their personal viewing by the User, as well as copying of fragments of textual materials for personal use, is permitted.

5.3. Quotation of Materials. The use of textual materials of the Website in the form of quotation is permitted to the extent justified by the purpose of the quotation (informational, analytical, educational, etc.), with mandatory indication of an active hyperlink to the Website as the source of borrowing. Violation of the obligation to indicate the source during quotation will be considered a violation of copyright.

5.4. Third-Party Content. Some materials on the Website may be published by third parties or other Users (e.g., comments, reviews, advertisements, expert articles indicating authorship, etc.). Rights to such materials belong to their authors or right holders. The Website Administration does not verify all such materials for accuracy and compliance with the law and is not responsible for them. However, if the placement of such content violates rights or the law, the Administration may, at its discretion or at the request of authorized bodies/right holders, delete or restrict access to the relevant materials without the author's consent. By placing any content on the Website (if such an opportunity is provided), the User thereby gratuitously grants the Administration a non-exclusive license to use this content within the functionalities of the Website and guarantees that its placement does not violate the rights of third parties.

5.5. Means of Individualization. The corporate name of LLC "LILTREZHER", the commercial designation and domain name Deliver-2.com, as well as all logos, trademarks, service marks, and other designations placed on the Website belong to their lawful right holders and are protected by law. The User is not entitled to use the specified designations in any way (including copying, reproducing, distributing) without prior written permission of the right holder. Nothing posted on the Website should be construed as granting the User a license or permission to use the Company's trademark, logo, or name without the direct written consent of the Administration.

5.6. Violation of Intellectual Rights. In case of violation by the User of the provisions of this Section, the Administration has the right to apply measures provided for in Section 4 (clauses 4.6 and 4.7) of this Agreement, including blocking the User's access to the Website, deleting/blocking materials unlawfully posted by the User, as well as seeking protection of violated rights in court. The User who has violated the rights of the Administration or third parties to intellectual property objects undertakes to fully compensate for the losses caused by such violation.

Personal Data and Confidentiality

6.1. Consent to Processing. The User, by accepting this Agreement, freely, voluntarily, and in their own interest gives consent to the Administration to process all personal data provided by them when using the Website, including data specified when placing applications, orders, and/or registering on the Website. The processing of the User's personal data is carried out in accordance with the requirements of the Federal Law of the Russian Federation No. 152-FZ dated July 27, 2006 "On Personal Data" and in accordance with the current Privacy Policy.

6.2. Purposes of Processing. The User's personal data is processed by the Website Administration for the purposes of properly providing services to the User, identifying the User within the framework of fulfilling obligations, contacting the User regarding applications, orders, and concluding contracts, providing consultations and reference information, improving the Website's operation and the quality of Services, conducting statistical and marketing analysis, informing the User about new services and offers, participation in partnership programs, and other lawful purposes defined by the Privacy Policy. Processing of personal data includes any action (operation) or set of actions performed with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), use, transfer (distribution, provision, access), anonymization, blocking, deletion, destruction of data.

6.3. Data Protection. The Administration takes necessary legal, organizational, and technical measures to protect Users' personal data from unlawful or accidental access, destruction, alteration, blocking, copying, distribution, as well as other unlawful actions. In particular, the Administration implements measures to ensure internal security and confidentiality during data processing, uses secure information transfer protocols (HTTPS), limits the circle of employees and persons with access to data, conducts necessary briefings on handling personal data, etc.

6.4. Privacy Policy. A detailed description of the procedure and conditions for processing Users' personal data is contained in the Privacy Policy, which is posted on the Website and is an integral part of this Agreement. The User, by accepting the terms of this Agreement, confirms that they have familiarized themselves with the terms of the said Policy and expresses their consent to it. In case of any discrepancies between the provisions of this Agreement and the Privacy Policy regarding the processing and protection of personal data, the provisions of the Privacy Policy shall apply.

No Warranties and Limitation of Liability

7.1. Provision of Services "As Is". All Services and functionalities of the Website are provided on an "as is" basis. The Administration does not guarantee absolute faultlessness and uninterrupted operation of the Website, the Website's conformity to the User's specific purposes and expectations, and is not responsible for the non-conformity of the provided services to such expectations.

7.2. Scope of Warranties. The Administration does not guarantee that: (a) the Website and its Services will operate continuously, reliably, without errors and failures; (b) services, information, and materials obtained by the User in the process of using the Website will meet their expectations regarding accuracy, relevance, and completeness; (c) the quality of any products, services, information, document templates, or other materials purchased or obtained through the Website will meet the User's expectations. Any materials and information obtained by the User through the Website are used at their own risk, and the User bears personal responsibility for possible consequences of using the obtained information or materials.

7.3. User's Risk. The User independently bears responsibility for any damage that may be caused to their device, software, or data as a result of using the Website. Any Website Services, as well as any information and materials accessed through the Website, are used by the User at their own risk. The User independently answers for any consequences of using the specified services, information, or materials. The Administration is not responsible for any direct or indirect consequences of such use or the inability to use the Website by the User.

7.4. External Factors and Force Majeure. The Administration is not responsible for non-performance or improper performance of obligations under this Agreement, as well as for possible User losses arising as a result of failures in telecommunication or energy networks, actions of malware, actions of application stores (AppStore, Google Play, etc.), or caused by actions (inaction) of third parties aimed at unauthorized access, destruction, or blocking of the Website's functioning. The Administration is also not responsible for malfunctions of software or equipment not belonging to the Administration, for internet disruptions, as well as for force majeure circumstances. In the event of force majeure circumstances, accidents, or failures in the hardware-software complexes of third parties cooperating with the Administration, or actions of third parties aimed at suspending or terminating the Website's operation, the Administration has the right to suspend the Website's functioning without prior notice to Users.

7.5. User's Actions. The Administration is not responsible for User losses arising due to the User's violation of this Agreement or legal requirements, including cases where the User failed to ensure the security of their login and password. For example, the Administration is not responsible for the loss of confidential information or other losses arising from unauthorized access of third parties to the User's account due to their failure to comply with measures to ensure the security of their credentials.

7.6. Limitation of Liability. To the maximum extent permitted by law, the Administration is released from liability for any direct or indirect losses of the User or third parties related to the use or inability to use the Website and Services, including lost profits, data loss, damage to honor, dignity, or business reputation. In all cases, the aggregate liability of the Administration to the User is limited to the amount of 10,000 (Ten Thousand) Russian rubles.

Final Provisions

8.1. Governing Law. This Agreement, as well as all relations related to the use of the Website, are subject to regulation and interpretation in accordance with the legislation of the Russian Federation. Issues not directly regulated in the text of the Agreement are resolved in accordance with the substantive law norms of the Russian Federation.

8.2. Dispute Resolution Procedure. The claim-based (pre-trial) procedure for resolving disputes between the Parties is mandatory. The term for consideration of a claim by the Administration is 10 (ten) working days from the date of its receipt. If it is impossible to resolve the dispute through negotiations within the specified period, the dispute is subject to consideration in court according to jurisdiction. A dispute with a User who is a legal entity or an individual entrepreneur is subject to consideration at the location of the Administration, and a dispute with a User who is an individual is considered in accordance with the procedure established by the current legislation of the Russian Federation (including consumer protection legislation, if applicable).

8.3. Invalidity of Provisions. The invalidity of one or several provisions of this Agreement, confirmed by a court decision that has entered into legal force, does not entail the invalidity of the remaining provisions of the Agreement. In such a case, the Parties have agreed to perform their obligations in a manner as close as possible to the intended conditions.

8.4. No Waiver of Rights. The Administration's failure to enforce any provision of the Agreement or exercise a right in case of the User's violation of the Agreement terms does not mean the Administration's waiver of the corresponding rights in the future and does not deprive the Administration of the right to demand strict compliance with the Agreement terms from the User upon subsequent violations.

8.5. Term and Termination. This Agreement comes into force for the User from the moment of acceptance of the offer (performance of actions to use the Website, including registration of a Personal Account) and remains in effect until the moment the User ceases using the Website, or until the moment of termination of the Agreement at the initiative of the Administration or the User. The User has the right at any time to unilaterally terminate the Agreement by ceasing to use the Website. The Administration has the right at any time to terminate the Agreement with respect to a specific User by notifying them by blocking access to the Website and/or sending a corresponding notice, including in case of the User's violation of the Agreement terms. Provisions of the Agreement that by their nature are intended to remain in force after the termination of the Agreement (including provisions on confidentiality, intellectual rights, limitation of liability, etc.) remain effective after the termination of the Agreement.

8.6. Assignment of Rights and Obligations. The User is not entitled to transfer their rights and obligations under this Agreement to third parties without the prior written consent of the Administration. The Administration has the right to assign rights and obligations under this Agreement (in whole or in part) to a third party (e.g., in case of company reorganization, assignment of claims, etc.), notifying the User thereof by posting information on the Website or in another clear manner.

8.7. Language and Translations. This Agreement is drawn up in the Russian language. A translation of this Agreement into English or another language may be provided solely for the User's convenience. In case of any discrepancies between the Russian version of the Agreement and its translation, the Russian version shall prevail. The Agreement concluded by acceptance of the offer in electronic form has equal legal force with a document signed in writing.

8.8. User's Accession. The User confirms that before starting to use the Website, they carefully read the text of this Agreement, all its provisions are clear to them, and they accept them fully and unconditionally. Continued use of the Website after familiarization with the text of the Agreement (including checking a box to accept terms during registration) is considered as confirmation of the User's agreement with the Agreement terms. The User also confirms that they have familiarized themselves with the Privacy Policy and other documents posted on the Website and understand the scope of their rights and obligations arising in connection with the use of the Website. In case of questions regarding the content of the Agreement before starting to use the Website, the User has the right to contact the Administration for clarifications.

LLC "LILTREZHER" – INN 6910024942, OGRN 1226900004407, legal address: 171506, Tver Region, Kimrsky District, Kimry, Volodarsky St., 17, Unit 3. All rights to the Website belong to LLC "LILTREZHER". Use of the Website Deliver-2.com constitutes agreement with the terms of this User Agreement. All questions, suggestions, and claims related to the operation of the Website may be sent to the email address: info@deliver-2.com.